Cancellation Policy

Cancellation Policy

Last updated: July 30, 2026

This Cancellation Policy explains how cancellation, renewal, access continuation and refund handling work for paid Datta Vani features. It supplements our Terms of Use and should be read together with any product-specific terms, pricing page, subscription screen, purchase flow, app-store listing or other commercial terms presented at the time of purchase.

1. Parent or Guardian Purchases

Datta Vani may offer paid features, paid tiers, subscriptions, audio responses, video responses, higher usage limits, credits or other paid functionality. Purchases are intended to be made by parents or legal guardians. Children should not make purchases directly.

A parent PIN, parent dashboard, app-store account authentication, payment-provider authentication or other purchase controls may be required to access purchase functionality.

2. Where Cancellation Terms Are Shown

Product plans, prices, included features, usage limits, trial periods, billing periods, renewal rules, payment methods, cancellation options, taxes, currency, regional availability and other commercial terms may be shown on a product page, pricing page, subscription screen, purchase flow, app-store listing or other product-specific terms page.

Those product-specific terms form part of the Terms of Use when accepted or when the relevant purchase, subscription, credit or paid feature is used.

3. How to Cancel

Purchases may be processed through Apple, Google, Stripe or another app-store, billing or payment provider. The cancellation process may depend on the provider that processed the purchase.

For purchases made through Apple or Google, cancellation requests may need to be handled through the applicable Apple or Google subscription-management process. For purchases made through Stripe or another payment provider, in-app subscription management, cancellation, renewal, customer-support and payment-status information may be made available where technically supported.

If you are not sure where your purchase was processed, contact us at privacy@dattavani.ai or contact@dattavani.ai.

4. Effect of Cancellation

Unless a product-specific term states otherwise, cancelling a subscription stops future renewal, but paid access may continue until the end of the then-current billing period.

Cancellation may affect paid access, subscription entitlements, credits, audio responses, video responses, higher usage limits or other purchase-related functionality.

5. Refunds

We do not provide prorated refunds for partial billing periods unless required by law, required by Apple, Google or another payment provider, expressly stated at the time of purchase, or approved by us on a case-by-case basis.

For purchases made through Apple or Google, refund requests may need to be handled through the applicable Apple or Google refund process. Other payment providers may apply their own refund rules, payment policies, cancellation processes and regional requirements.

6. Account or Child Profile Deletion

If a parent deletes an account or child profile, any active subscription or paid access may also be cancelled or disabled where technically supported by the relevant app store, billing provider or payment provider.

If automatic cancellation is not technically supported or is not controlled by us, the parent may need to cancel the subscription separately through Apple, Google, Stripe or the applicable payment provider. The app may display warnings or instructions before account deletion where deletion may affect paid access, renewal, subscriptions, credits or other purchase-related functionality.

7. Credits and Future Paid Usage

Datta Vani may in future offer credits or other separately purchased usage units. Unless product-specific terms are presented for those features, this Policy does not currently commit to any specific credit expiry, refund, rollover or reinstatement rules for future audio, video or similar paid usage features.

Any such rules should be reviewed and presented before those features are released or made available for purchase.

8. Changes and Contact

We may update this Cancellation Policy, product-specific terms, pricing pages, subscription screens, purchase flows, plan descriptions and commercial options from time to time. Changes will apply in accordance with applicable law, any required notice and any rules of the relevant app store or payment provider.

Questions about cancellations, renewals, refunds or paid access should be sent to privacy@dattavani.ai or contact@dattavani.ai.